🔹 Warranty period: Six months from the date indicated on the invoice.
🔹 At the beginning of the service process, the authenticity of the invoice is verified regarding the letterhead, stamp, purchased items, and date; then the request is queued for follow-up.
🔹 Only products with the IsEase hologram purchased from the official representatives listed on the website are covered by the warranty.
🔹 At the time of purchase, all products are inspected for completeness and condition in the presence of the customer. After two days from the invoice date, IsEase is not responsible for any defects or shortages.
🔹 After-sales service requests are first reviewed by experts; if approved, the product will be repaired or corrected free of charge.
🔹 In cases where damage is caused by the customer, only the cost of the part (without profit) will be charged.